Grievance List




List
# Company Status
1 PT Kahayan Agro Plantation (affiliated with supplier group)
2 PT Sumber Alam Selaras (affiliated with supplier group)
3 PT Multi Inti Perkasa (affiliated with supplier group)
4 PT Subur Pandanwangi (affiliated with supplier group)
5 PT Sumatera Jaya Agro Lestari (affiliated with supplier group)
6 PT Dwiwira Lestari Jaya (affiliated with supplier group)
7 PT Agro Sawit Mas Lestari (affiliated with supplier group)
8 PT Tantahan Panduhup Asi (affiliated with supplier group)
9 PT Ginang Fohu Plantation (affiliated with supplier group)
10 PT Sumber Hasil Prima (affiliated with supplier group)
11 PT Gawi Bahandep Sawit Mekar (affiliated with supplier group)
12 PT Sentosa Kalimantan Jaya
13 PT Agro Sarimas Indonesia (affiliated with supplier group)
14 PT Rim Capital (affiliated with supplier group)
15 PT Sumber Alam Selaras (affiliated with supplier group)
16 PT Perkebunan Nusantara II Prafi (affiliated with supplier group)
17 PT Tanjung Buyu Perkasa Plantation (affiliated with supplier group)
STATUS DESCRIPTION:


ACCEPTED
The incoming report originates from a clear source and can be accounted for in accordance with the applicable procedure



VERIFICATION
Effective communication with related parties. Collection of evidence and field verification (if necessary) is conducted to complete the data. Based on the available data, we can determine if the issue is indeed valid/ authentic or not. If proven correct, formulation of a corrective action plan is conducted



CLOSED
A corrective action plan is agreed upon by the related parties and progress monitoring is then conducted



DROPPED
The results of our investigation disproves the validity of the report that was received. Confirmation is made to the informant that the report submitted will not be followed up further



SUSPENDED
Related parties have failed to provide clarification and thus further investigation of the grievance has been cancelled